Service Level Agreements is a subject that comes up often when Kenyan organisations evaluate how well their buildings and grounds are being managed, and it directly affects operational cost, safety, and occupant comfort.

Boje Services Limited continues to expand its footprint across Kenya, supporting corporate, residential, and institutional clients with dependable, tech-driven facility solutions.

How Boje Services Limited Approaches Service Level Agreements

Service Level Agreements: At a Glance
AspectWhat It Involves
Service Level AgreementsCore focus area within a facility's overall maintenance programme
Who's ResponsibleTypically the facility management provider, in coordination with building ownership
Typical FrequencyVaries by facility size, age, and usage intensity
Common ToolsInspection checklists, maintenance logs, and (where used) CMMS software

Boje Services Limited is a Nairobi-based facility management company delivering both hard and soft services to corporate offices, residential estates, institutions, NGOs, and foreign missions across Kenya.

Technology plays a growing role in how Boje Services Limited manages client facilities, from digital job tracking to data-driven maintenance schedules that reduce unplanned downtime.

Boje Services Limited incorporates service level agreements into its broader facility management programmes across Kenya, supported by a team that understands both the technical and regulatory context locally.

Boje Services Limited continues to expand its footprint across Kenya, supporting corporate, residential, and institutional clients with dependable, tech-driven facility solutions.

Choosing the right facility management partner requires looking beyond price to consider technical capability, responsiveness, references, and reporting transparency.

Typical Facility Management Priority Mix

Safety & Compliance42%
Cleanliness & Comfort33%
Cost Efficiency25%

Illustrative guide — actual figures vary by facility size, age, and usage.

Boje Services Limited welcomes enquiries from organisations across Kenya looking to build a dependable, long-term facility management relationship. Reach the team on +254 103 101 836 or via bojeservicesltd@gmail.com.